Cordelia | Privacy Policy

1. Introduction

This Privacy Policy describes how Cordelia ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Account Information: Email address, name, and password when you create an account
Profile Information: Any additional information you choose to provide in your profile
Exam Data: Your responses to practice questions, exam scores, progress data, and performance analytics
Communications: Messages you send to us, including support requests and feedback

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on the Service
Device Information: Browser type, operating system, IP address, device identifiers, and general location information
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity and store certain information

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our Service
To create and manage your account
To track your exam progress and provide performance analytics
To send you technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and requests
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and fraudulent activity
To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, email delivery)
Legal Requirements: We may disclose information if required by law, subpoena, or other legal process
Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
With Your Consent: We may share information with your explicit consent

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or security purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Objection: Object to our processing of your personal information
Restriction: Request restriction of processing of your information
Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States or other countries where we operate.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your CCPA rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@cordelia.study